EVC Group Limited
Last updated: 14 September 2026 Website: www.evcgroup.co.uk
Company: EVC Group Limited
Address: Suites 2-5, Turner House, Market Street, Chorley, PR7 2SE
Email: enquiries@evcgroup.co.uk
1. Who we are
EVC Group Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us about our EV charge point installation services.
For the purposes of UK data protection legislation, EVC Group Limited is the organisation responsible for deciding how and why your personal information is used in connection with our website and services.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us at enquiries@evcgroup.co.uk.
2. Information we collect
When you contact us through our website, we may collect personal information that you provide to us through our contact or enquiry form.
This may include:
- Your name
- Your email address
- Your telephone number
- Information contained in your enquiry or message
- Any other information you voluntarily provide to us
We only ask for information that is reasonably necessary to respond to your enquiry and provide information about our EV charge point installation services.
We may also receive limited technical information automatically when you visit our website, such as your IP address, browser type, device information and information about how you use the website. The exact information collected depends on how the website is configured.
3. How we use your information
We may use your personal information to:
- Respond to enquiries submitted through our website
- Contact you regarding an EV charge point installation enquiry
- Provide information about our services
- Prepare or discuss a quotation where appropriate
- Arrange or manage services requested by you
- Communicate with you about an existing enquiry or service
- Maintain records of enquiries and communications
- Operate, maintain and improve our website
- Protect our website and business against fraud, misuse or security threats
- Comply with our legal and regulatory obligations
We do not currently use the information collected through our website to send you general marketing emails or text messages.
4. Lawful basis for using your information
We will only use your personal information where we have a lawful basis to do so under applicable data protection law.
Depending on the circumstances, this may include:
Legitimate interests
We may use your information where it is necessary for our legitimate business interests, provided those interests are not overridden by your privacy rights. For example, this may apply when responding to enquiries, managing communications with prospective customers and operating our business.
Contract
Where you ask us to provide services and it is necessary to process your information in order to take steps towards entering into or performing a contract with you, we may process your information on that basis.
Legal obligation
We may process your information where this is necessary to comply with a legal or regulatory obligation.
Consent
Where consent is required by law, we will ask for your consent before processing your information for that purpose. You may withdraw consent where consent is the lawful basis for processing.
5. Contact and enquiry forms
If you submit an enquiry through our website, the information you provide will be used to respond to your enquiry.
Please do not provide unnecessary sensitive personal information through the contact form.
We may retain enquiry information for as long as reasonably necessary for the purposes described in this Privacy Policy, including following up an enquiry, providing services, dealing with queries or disputes, and maintaining appropriate business records.
6. Who we share your information with
We do not sell your personal information.
We may share personal information where reasonably necessary with:
- Service providers who help us operate our website or business
- Website hosting and technical service providers
- IT, security or email service providers
- Professional advisers where necessary
- Government, regulatory or law-enforcement authorities where we are legally required to do so
Where we use third-party service providers to process personal information on our behalf, we expect them to protect that information and only process it in accordance with our instructions and applicable law.
The specific third-party services used by our website may change over time. We will update this Privacy Policy where necessary.
7. International transfers
Some service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.
8. How long we keep your information
We will not keep your personal information for longer than is reasonably necessary for the purposes for which it was collected.
The length of time we retain information will depend on factors such as:
- The nature of the enquiry
- Whether you become a customer
- Whether the information is required for ongoing services
- Our legal, accounting or regulatory obligations
- Whether we need the information to establish, exercise or defend legal claims
When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.
9. How we protect your information
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
10. Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
- · Ask for access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information in certain circumstances
- Ask us to restrict how we use your information in certain circumstances
- Object to certain processing, including processing based on legitimate interests
- Ask for your information to be transferred to another organisation where the right to data portability applies
- Withdraw consent where we rely on consent to process your information
These rights are subject to certain legal conditions and exemptions.
To exercise a data protection right, please contact enquiries@evcgroup.co.uk. We may need to ask you for information to confirm your identity before responding to a request.
11. Complaints
If you have concerns about how we have handled your personal information, please contact us first at enquiries@evcgroup.co.uk.
You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
The ICO’s website is available at:
12. Cookies and similar technologies
Our website may use cookies and similar technologies.
Some cookies may be necessary for the website to function correctly. Other cookies, such as analytics or tracking cookies, may require your consent before they are used.
Our Cookie Policy explains how cookies are used and how you can manage your preferences.
We will update our Cookie Policy when the specific cookies and technologies used by our website have been confirmed.
13. Third-party websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of websites operated by third parties. We recommend that you read the privacy policy of any third-party website you visit.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
The latest version will be published on this page with the relevant “Last updated” date.
15. Contact us
EVC Group Limited
Suites 2-5 Turner House
Market Street
Chorley, PR7 2SE
Email: enquiries@evcgroup.co.uk